Joint Commission

All members of the general public and any individual have the right to contact The Joint Commission directly if they have a patient safety or quality of care concern that the hospital has not addressed. You may send your complaint by e-mail, fax or mail at the below addresses:

E-Mail:
complaint@jointcommission.org 

Fax:
Office of Quality Monitoring
630.792.5636

Mail:
Office of Quality Monitoring

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays. 800.994.6610